Safety Alerts & Recalls
What does this mean?
If you use any over-the-counter products for pain, fever, cold and flu symptoms, allergies, sleep, stomach problems, or prevention of heart attack or stroke, please check to see if you have any Tylenol, Motrin, Benadryl, Rolaids, Simply Sleep, or St. Joseph products. If you have any of these products, go to the product recall website or call McNeil Customer Service to see if the product and lot number is involved in the recall. The lot numbers are usually found on the side of the bottle, on the bottom of the bottle, or on the outer packaging.
McNeil Product Recall Website: http://www.mcneilproductrecall.com
McNeil Customer Service Telephone: 1-888-222-6036 (Monday-Friday 8 a.m. to 8 p.m. Eastern Time, and Saturday-Sunday 9 a.m. to 5 p.m. Eastern Time)
If you have any of the recalled product, you should stop using the product and contact McNeil by phone or internet for instructions for a refund or replacement and for information about how to return or dispose of the product.
If you have taken the recalled product and have medical concerns or questions, please contact your healthcare provider. Any adverse reactions may also be reported to the FDA's MedWatch Program by fax at 1-800-FDA-0178; by mail at MedWatch, FDA, 5600 Fishers Lane, Rockville, MD 20852-9787; or on the MedWatch website at www.fda.gov/medwatch.
Voluntary Recall of Certain Lots of McNeil Over-the-Counter Products
McNeil Consumer Healthcare is expanding its December 2009 recall of Tylenol Arthritis Pain Caplet bottles to include certain lots of over-the-counter Tylenol, Motrin, Benadryl, Rolaids, Simply Sleep, and St. Joseph products. The company is carrying out this recall because they have received several consumer reports of an unusual moldy, musty, or mildew-like odor that was associated with nausea, stomach pain, vomiting and diarrhea. These reported cases were temporary and non-serious. The uncharacteristic smell is caused by the presence of trace amounts of a chemical called 2,4,6-tribromoanisole. The source of 2,4,6-tribromoanisole is believed to be the breakdown of a chemical used to treat wooden pallets that transport and store packaging materials. The health effects of this compound have not been well studied. At this time, all of the consumer cases reported to McNeil were associated with Tylenol Arthritis Pain Caplet 100 count bottles with the distinctive red EZ-OPEN CAP.
McNeil has now identified and recalled all product lots that it believes may have the potential to be affected, even if they have not been the subject of consumer complaints. McNeil has set up a website to help you determine if any McNeil products that you may have are part of this recall: more information here
For more information, please visit: more information here